Top ten tips for using a local vehicle technician
Using a local vehicle technician instead of a franchise can have many advantages, such as personalised service and lower costs.
Here are ten tips to consider when utilising the services of local vehicle technicians like at Crescent Motoring Services!
1.Research and gather recommendations
Seek recommendations from friends, family, and colleagues who have had positive experiences with local mechanics. Look for online reviews and ratings to further validate their reputation. Google reviews are really important – Take a look at ours here.
2. Verify certifications and experience
Ensure that the mechanic is certified and has appropriate experience in handling your specific car make and model. This ensures that they possess the necessary expertise to diagnose and repair your vehicle correctly.
3. Visit the workshop
Pay a visit to the mechanic’s workshop to assess its cleanliness, organisation, and overall professionalism. A well-maintained and equipped workshop often reflects the level of care and attention to detail provided to customers’ vehicles. We recently had a google review saying they were really happy with the fact that Crescent Motors didn’t charge for advice. Really nice that they took the time to even write this for us. If you want to have a look around a workshop feel free to ask the question.
4. Discuss warranties and guarantees
Enquire about any warranties or guarantees offered for the repairs and parts used. A reliable mechanic should stand behind their work and provide appropriate coverage in case of any issues. As the Managing Director of a reputable garage, Stuart at Crescent Motors will always explain fully what your options are for any repair or work done on your vehicle.
5. Request quotes
Obtain printed quotes from a local vehicle technician like Crescent Motors for the required repairs or maintenance. This allows you to compare prices and ensure you’re getting a fair deal. Be cautious of unusually low estimates, as they may indicate the use of substandard parts or lack of expertise!
6. Communication is key
You need a vehicle technician who communicates clearly and explains the issues and repair options in a way that you can understand. They should be willing to address your questions and concerns, providing updates on the progress of the repairs.
7. Do you need a specialist car mechanic?
It’s unusual that mechanics CAN’T do anything on a vehicle even if it is electric, or hybrid. Ask first though to ensure the garage has the expertise you need and this may depend on the size of the garage.
8. Ask about the quality parts
Enquire about the type of replacement parts the mechanic uses. Original Equipment Manufacturer (OEM) or high-quality aftermarket parts are often preferable as they ensure better compatibility and durability for your vehicle. Stuart or Joe can advise you on this at Crescent Motoring Services.
9. Building a relationship
Developing a long-term relationship with a local mechanic can be beneficial. Regularly servicing your vehicle at the same place allows the mechanic to become familiar with your car’s history, making it easier to diagnose issues and provide personalised recommendations.
10. Trust your instincts
Ultimately, trust your instincts when selecting a local mechanic. If you feel comfortable and confident in their abilities, it’s more likely to be a positive experience. Pay attention to their professionalism, honesty, and willingness to help you.
Remember that these tips are general guidelines, and it’s essential to assess each vehicle technician individually based on their reputation, expertise, and the specific needs of your vehicle. Here at Crescent Motoring Services the team are trained to a very high standard and we love to ensure we give a fantastic customer service at all times.
So for great vehicle technicians in Burton on Trent, please contact us on 01283 509000 for a quotation for a service, MOT or a general enquiry. We’d be happy to help.
